Friday, December 16, 2011

Insurance companies approve and prefer the King of the Ding paintless dent repair process

Paintless dent repair or PDR has come a long way since it's infancy in the early 1990's. The process has evolved from repairing very small dents on flat sheet metal to very large dents and body line or design features. This evolution is due to ongoing training and education to include advancement in technology. In the last decade Insurance providers have come to embraced the process as the most effective method of repairing minor dents, door dings and hail damage. Conventional body shops have also come to accept and respect the process as a viable alternative method of repairing light hits and hail damage. Most body shops bring in outside paintless dent repair companies like ours to execute paintless dent repairs for vehicles damage by hail or minor door dings versus hiring and training there own employees. Body shops have discovered that there is an extreme learning curve to produce and top notch paintless dent repair technician and choose to forgo that process by hiring a professional paintless dent repair company like ours.

The general public however, is not as aware of the benefits and limitations of the PDR process. So we have included a few links below to aid in educating the public on the paintless dent repair process.

Farmers Insurance on Paintless dent repair (PDR)

State Farm on Paintless dent repair (PDR)

Progressive on Paintless dent repair (PDR)

Got a Ding? Call the King (512) 257-8306 Reviews

You have the right to choose where you vehicle is repaired. If your insurance company steers you to one of there "preferred" facilities it my not be a shop that is consistently producing the best repairs. It's a good idea to  contact the Better Business Bureau or get referrals from friends. Reading reviews online will also reveal which shop is producing the best repairs. Don't forget to ask the shop that you choose how PDR works and how they access hard to reach areas to make the repair. The best method is to pull the dent from the outside rather than drilling holes to access the dent from beneath the panel in those hard to reach areas.

Monday, February 28, 2011

Hail chasers doing horrible paintless dent repair work in Austin Texas! Enough is Enough!

Roof rail- cracked paint (bad paintless dent repair) and attempt to hide it by sanding to a dull finish! Horrible!
A spent glue tab! Delivered to the customer just like you see here! Terrible! 
The biggest hole I've have ever seen on a hood. looks like he signed it.  Drill bit skipped across panel. No plug, no sealer.

Rusty drill hole also on hood. Not needed, no plug, no sealer! All of the above photos are on the same vehicle. 
As a matter of personal policy I rarely speak poorly of our industry as I never want to cast a bad light on our industry as a whole. But this has to STOP!  This blog is not for the local shops in Austin, TX. that are putting out top quality work, you know who you are.  I am very disappointed with some of these hail chaser's who come to town after a storm and perform cut rate "repairs" that leave local residents and dealers with ruined vehicles.  I've listened to countless stories from innocent customers seeking help for shoddy repairs that they have received at the hands of hail chasers that have long moved on to their next storm location. Customers who's vehicles where sometimes delivered to them at night time only to discovered at first light that half of their vehicle was repaired and the other half neglected. My heart goes out to the people I have spoken with and have helped with these bad repairs.

Today (02/24/2011) I received into my shop a  2007 Toyota Armada (MSRP of 46,000) which was "repaired" by a hail chaser. I spent more time repairing the old hail damage dents than the hail damage I was hired to repair. It was very frustrating for me to have to knock down so many improperly repaired dents. So I decided to relieve some stress and express myself here on our blog. Above are some photo's of the shoddy repairs, mostly huge drill holes, cracked paint, poor sanding to cover up poor workmanship and most impressive was the spent glue tab still stuck on the roof after a year and a half. My initial thought was that the customer was looking for repairs on the cheap and they got what they paid for, but then I resolved that nobody deserves this type of service no matter what they paid. There are lots on local paintless dent repair shops in Austin that will take the time to repair your vehicle correctly. King of the Ding employs a no drill policy for hail damage repair and only delivers perfect repairs. I employ you to seek out  local BBB accredited businesses, with plenty of references and user reviews. Know who you are doing business with, and please don't become another statistic who has to pay more to get it done right. Please visit our website at or visit our location at 12307 Roxie Dr. Ste 108 Austin, TX 78759 or call 512-257-8306 for more information. IF YOU DON'T USE US, PLEASE ALLOW US TO RECOMMEND YOUR NEXT BEST OPTION.